At Michelle's Baking Obsession ("we," "us," "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website or purchasing our products, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect personal information from you in the following ways:

When you place an order: We collect your name, email address, shipping address, and payment information.
When you contact us: We collect your name, email address, and any other information you provide when reaching out to us.
Cookies and Tracking Technologies: We may use cookies and other tracking technologies to enhance your experience on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders: Including delivery, communication regarding your order, and handling customer service inquiries.
To improve our services: We may use your feedback to enhance our product offerings and customer experience.
Marketing communications: With your consent, we may send you promotional materials about our products and services.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your information with trusted third parties to:

Process payments: We use third-party payment processors to securely process your payments.
Fulfill orders: We may share your information with shipping carriers to deliver your orders.
Comply with legal requirements: We may disclose your information if required by law or in response to a valid legal request.

4. Security of Your Information

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. No Refunds Policy

Please note that all sales are final, and we do not offer refunds on any of our products. Once your order is placed, it cannot be canceled or refunded.

6. Shipping and Damages

We are not responsible for any damage that may occur to your order during shipping. While we take great care in packaging our products, once the package leaves our facility, it is in the hands of the shipping carrier. Any claims for damaged items must be made directly with the shipping carrier.

7. Customer Responsibility for Allergies

It is the customer's responsibility to read our FAQ section carefully and ensure they are aware of any potential allergens in our products. Michelle's Baking Obsession is not responsible for any allergic reactions that may occur. We strongly encourage customers with food allergies to contact us before placing an order to discuss their specific needs.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website and services after any changes indicates your acceptance of the revised policy.